Terms of service
Last Updated: 15.02.2026
Welcome to One Ritual (“Company”, “we”, “our”, “us”).
These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.
If you do not agree, please do not use our website.
1. Company Information
Brand Name: One Ritual
Registered Address: C-21 Basement, CC Colony, Opposite Rana Pratap Bagh, Delhi – 110007, India
Email: support@oneritual.in
WhatsApp: 8800597016
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into binding contracts
- All information provided by you is accurate and complete
We reserve the right to refuse service to anyone for any reason at any time.
3. Products & Health Disclaimer
One Ritual products are wellness supplements intended to support general health.
Important:
- Our products are not intended to diagnose, treat, cure, or prevent any disease.
- Results may vary from person to person.
- You should consult a healthcare professional before starting any supplement, especially if pregnant, nursing, taking medication, or having a medical condition.
We do not provide medical advice.
Information on this website is for educational and informational purposes only.
4. Orders & Acceptance
All orders placed through our website are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities per customer
- Cancel orders suspected of fraud or misuse
You will receive an order confirmation email once your order is successfully placed.
5. Pricing & Payments
- All prices are listed in INR (₹) unless stated otherwise.
- Prices are subject to change without notice.
- We reserve the right to modify or discontinue products at any time.
Payments are processed securely through third-party payment gateways. We do not store card details.
In case of payment failure, the order will not be processed.
6. Shipping & Delivery
Delivery timelines provided are estimates and may vary due to:
- Location
- Logistics delays
- Force majeure events
We are not responsible for delays caused by courier partners or unforeseen circumstances.
Shipping details must be accurate. Incorrect addresses may lead to failed delivery, and additional charges may apply for re-shipment.
7. Returns & Refunds
Returns are accepted only if:
- The product remains unopened
- The box is sealed and untampered
- The request is made within the specified return window
Opened or used products are not eligible for return due to hygiene and safety reasons.
Refunds, once approved, will be processed within 5–7 business days.
Shipping charges are non-refundable unless the return is due to our error.
For full details, please refer to our Return & Refund Policy page.
8. Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Branding
- Product descriptions
- Graphics
is the property of One Ritual and protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without written permission.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack, disrupt, or misuse the website
- Submit false or misleading information
- Impersonate another person
We reserve the right to suspend or terminate accounts involved in suspicious activity.
10. Limitation of Liability
To the maximum extent permitted by law:
One Ritual shall not be liable for:
- Indirect or incidental damages
- Loss of profits
- Health reactions due to misuse
- Delays in delivery
- Website downtime
Your use of our products and website is at your own risk.
11. Indemnification
You agree to indemnify and hold harmless One Ritual, its owners, employees, and partners from any claims, liabilities, damages, or expenses arising from:
- Violation of these Terms
- Misuse of our products
- Incorrect information provided by you
12. Third-Party Services
Our website may include links to third-party services such as payment gateways or analytics tools.
We are not responsible for the policies or practices of third-party platforms.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
Please review it carefully.
14. Force Majeure
We shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including:
- Natural disasters
- Government restrictions
- Pandemic-related disruptions
- Logistics interruptions
15. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
16. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Continued use of the website after changes constitutes acceptance of the revised Terms.
17. Contact Information
For questions regarding these Terms:
📧 Email: support@oneritual.in
📱 WhatsApp: 8800597016
📍 Address: C-21 Basement, CC Colony, Opposite Rana Pratap Bagh, Delhi – 110007, India
